FAQ / Q&A

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WILL PROCYON WORK IN YOUR HOME USE EQUIPMENT?

Yes! Procyon will work in all types of equipment without causing any damage to your units and providing you with professional cleaning results.

More FAQs

How does PROCYON work without soap?

PROCYON’s all natural degreasers and water softeners dissolve and emulsify contaminants and soil. Particulates that are not rinsed out dry to a crystallized form allowing easy removal with a good vacuum cleaner. This will leave no soapy, sticky, residue in your carpets.

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Is it safe for children and pets?

Yes, it is non-toxic, odor free and has no enzymes that eat protein (our skin)!

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How do I use the spotter?

Simple…just spray beyond the affected area, let set a few minutes, and blot with a white, non-bleached towel, then dry with a different towel.

Can I stop spots from re-occurring?

Yes you can! For more detailed instructions, contact one of our industry experts at:   1-800-PRO-CYON.

Why does my carpet rapidly resoil in traffic lanes?

There may be an insufficient amount of matting at the facility’s entrance to trap or scrape off the foreign debris on people’s shoes before it gets into a facility. If there are mats in place, are they properly cleaned and vacuumed on a frequent basis? Also, residue in carpets left behind by continuous bonnet buffing procedures or improper extraction techniques.

What is wicking and why does it occur?

It is the process by which liquid is drawn up through an object by way of capillary action. Reappearing spots and rapid resoiling can both be results of wicking. These are spots which have apparently been removed but which reappear, either upon drying or over time. A spot remover is used to get rid of a spot. The remover is designed to detach the soil from the fiber and suspend the soil in its liquid state. Then, through a removal process like blotting or a hand held extractor, the spotting agent and the soil are removed. However, if all the liquid is not removed, the soil remains suspended. Over a short period of time, the liquid is drawn up the carpet fiber along with the soil. When the liquid reaches the top of the strand, it evaporates leaving behind the soil which creates a reappearing spot.

What can I use to disinfect my carpet?

Currently, there are no approved methods to disinfect three dimensional surfaces, like carpet and fabrics, only sanitize these surfaces. Sanitization refers to the reduction of bacteria present, while disinfection refers to killing all organisms on a surface.