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Hello, it’s JP from Procyon, and I am sensing spring is in the air, here we are mid-March comes in like a lion, goes out like a lamb. I hope we all hope. And a little something for everybody this week. I’ve had a lot of terrific conversations with both household users and professionals. And I want to highlight a couple of things that came from that and also to add each week here a little encouraging or interesting quote. I think those always help us get along through our weeks and days and there might be something you want to share with the people you care about in your life.
So let’s start with something that came from my conversation with Happy Soap Free Procyon residential user this week that I think our carpet cleaning professionals will enjoy as well. I know that one of the things that I frequently ran into during my days as a carpet cleaner was when people had recently moved or were planning on moving their furniture. And there were those big dents in the carpet that typically will ease up with time. But it’s where the fabric or the fiber has become crushed from the weight of the furniture.
And so here’s what a homeowner shared with me that I can’t believe I didn’t realize. But it’s super simple. If you have a crushed spot in your carpet that you would like to heal quite quickly, take a fork out of your drawer to use gently on your carpet. But first, a clean washcloth. Get it moist, take your iron moist in the washcloth, lay it over the spot and simply use your household iron to apply a nice steam bath to that fabric.
So hold the iron down on the washcloth. Not for too long, just to create a nice, steamy environment and then gently rake it and focus on gentle with your fork. And that steam will allow the fiber to relax, much like when a steam iron takes the wrinkles out of your garments and “puff” it is gone. And I actually asked her to demonstrate it for me over the phone using FaceTime and I’ll be darned. It was so simple, so easy.
So for both our residential customers and our professionals, keep that iron handy and iron those dents out of your carpet. The second quick hit is I had a wonderful conversation with one of the maintenance people at a major research university on the East Coast who wanted some brief instructions on the appropriate use of our soap free solutions. They’ve been longtime users of Extreme, and this person reported to me with some exasperation that some of their cleaning technicians were using it undiluted, which is great for us because we sell them more product.
But, you know, our normal dilution rate is four ounces to a gallon, which makes us very economical. He was very concerned about what the impact of putting all that product into the carpet undiluted was and told him that likely no damage whatsoever because we are so gentle. I also, much to my detriment, informed him that they could probably just use some fresh water rinses on that carpet on their future cleanings, because there’s probably some Procyon left in that carpet.
But here’s the part that really, really struck me is he was talking about the ten or twelve different types of professional equipment they use. Some riding equipment, some walk behind equipment and and wanted to know how to most effectively use the Extreme, because if you’re using this on the riding equipment, that is for extraction, that is hot water extraction as opposed to low moisture encapsulation, these machines do not allow sufficient dwelling time. So the simple input I was able to give him was, please use a simple hand pre spray equipment, a pump sprayer and layout the extreme pre spray on the carpet and just let it dwell for five or ten minutes if it’s extremely dirty, maybe even fifteen minutes.
But if they start from a point and spray away from their equipment, by the time they’re done, they can start extracting from the point they started because that will probably give them the five or ten minutes they need. He actually got back to me later in the week and said that that dwelling time was like magic. It boosted the results dramatically, sometimes the carpet was even looking brighter before they ran their equipment over. So just to double back on something you’ve heard me say repeatedly on past podcasts, please allow dwelling time.
When you take out the nasty sticky, so be caustic chemicals that make clean quicker, but leave residue. You have to add something back. And that magic ingredient you’re adding back is time. So dwelling, time, dwelling, time, dwelling time. OK, just to wrap up, I’d like to share with you a some thoughts on success. And this is from a famous American poet and writer, Ralph Waldo Emerson. And it is entitled “What is Success?”
“To laugh often and much; to win the respect of intelligent people and the affection of children; to earn the appreciation of honest critics and endure the betrayal of false friends; to appreciate the beauty; to find the best in others; to leave the world a bit better, whether by a healthy child, a garden patch or a redeemed social condition; to know even one life has breathed easier because you have lived. This is to have succeeded!”
That’s by Ralph Waldo Emerson and really a beloved piece in my life.
So this is JP from Procyon asking you to be healthy, be kind, be strong and have a great week. Thanks for listening.
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